Terms of Service
In Brief
Two things sit on this page: the ground rules for the website, and what hiring us as your mover involves. The pieces that actually define a move, what it costs, when it happens, how your belongings stay protected, are settled elsewhere. All of that is set out in the signed estimate and the moving agreement themselves. Give it a careful read, and put any uncertainty to the office well before you lock in a date.
Accepting These Terms
Browsing this website, or hiring us to move or store your belongings, means you accept that the arrangement operates under these Terms. “Marley Moving Corp,” “we,” “us,” and “our” each refer to Marley Moving Corp, based in New York City and covering every borough. If any of what follows does not sit right with you, the right move is simply to close the page.
The Work We Take On
Whether you are going three blocks or three states, your possessions ride in trucks and equipment that belong to us, in the hands of uniformed, background-checked movers we employ and compensate directly, the entire job overseen from our office with Marcus or a crew lead attached. Started in 2009 by Marcus Marley, the company runs on its own NYSDOT, DOT, and MC registrations, New York-licensed, bonded, and insured, with short-term storage of its own. At no stage does another firm take over. The terms that truly govern a given move, coverage, cost, and conditions alike, are fixed in the signed estimate and the contract you receive before move day, nowhere on a page like this.
Estimates and Locked Rates
Estimates cost nothing. Pricing comes from your inventory and the particulars at both ends, floors and building access included, normally verified by an in-person look or photos you provide, and the job lands on a single flat number. Once signed, that number is what you owe; it changes only if you add items or extra labor, or if an address turns out far different from its description. Each estimate comes with an expiration date.
Holding a Date, Deposits, and Cancelling
Securing a specific date may require a modest, refundable deposit applied to your balance. The moving contract details precisely how the deposit is returned and how reschedules and cancellations are handled. Plans shift; the sooner you let us know, the simpler it is to rearrange.
Payment
When payment falls due, typically once the move wraps, is set by your contract. The methods we accept get laid out at booking. Balances left unpaid may be referred to collections, with the related costs tacked on.
Liability and Claims
Before a move begins, every piece gets padded and entered on the inventory, the full load backed by a written guarantee against damage; if anything is harmed, the repair, replacement, or payout is ours, following the terms in your contract. Cargo coverage runs to $1M, released value defaults to $0.60/lb, and full-value protection is 1–3% of declared value where you elect it. Bring a claim to the office inside the window your contract names, up to nine months, to the extent the law allows. Our obligation tracks your contract, the protection tier you picked, and the coverage active at that point.
Your Part
A handful of duties fall to you: give an honest account of the job, call out anything fragile or valuable, confirm that both addresses can be worked safely and within the law, with a workable entrance and a lawful spot to park or load, and line up whatever co-op board sign-offs, freight-elevator bookings, or Certificates of Insurance the building calls for. Flammables, perishables, and other hazardous goods are outside what we will carry, and whatever you pack and seal yourself keeps its contents your responsibility.
Using This Website
Keep everything you do on this site lawful. Do not disrupt its operation or poke into sections meant to stay private. Everything published here is owned by Marley Moving Corp, and you will need our permission before copying or reusing any part of it.
Disclaimers and Governing Law
This website is offered strictly on an “as is” basis, carrying no warranty of any sort about what it contains. New York law governs everything here, and except where a statute points to a different venue, any dispute gets resolved in the New York courts.
Updates to These Terms
We may adjust these Terms when circumstances call for it, and any change becomes effective as soon as it is posted on this page.
Reach Us
Need a point cleared up? Contact Marley Moving Corp at (888) 711-4778, email [email protected], or write to us in Long Island City, New York.